Last Updated: January 2026

Xpat Terms and Conditions — A Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before creating an account on xpat. They define the rights and responsibilities of both you and us.

Version 3.2 | Effective Date: 1 January 2026
Summary of Key Terms

Get a quick overview of the key points before reading the full details

Subject Key Information Detailed Sections
Minimum Age 18 Years of Age or Older Section 2
One Account Per Member One Account Only Section 2
Minimum Deposit BDT 200 Section 4
Bonus Wagering Typically 30–45x Section 5
Withdrawal Timeframe Within 24 Hours Section 4
Restricted Countries Certain Countries Excluded Section 3
Account Suspension Policy Immediate Action for Rule Violations Section 7

1 General Information & Introduction

Xpat (hereinafter referred to as "we", "the Platform", or "xpat") is an internationally licensed online gaming platform operating under the Curacao eGaming authority. These Terms and Conditions constitute a legally binding agreement between you and xpat.

By using our website or app, opening an account, or participating in any game, you are deemed to have fully accepted these Terms and Conditions. If you do not agree with any part of them, please refrain from using the platform.

In the event of any dispute, the English version of these Terms and Conditions shall be considered final and binding. xpat reserves the right to amend these terms at any time, and members will be notified of any changes by email.

Important: These Terms and Conditions should be read alongside xpat's Privacy Policy and Responsible Gaming Policy — together, all three form the complete agreement.

2 Account Registration & Eligibility

Age Requirements

You must be at least 18 years of age to register on xpat. By registering, you confirm that you meet this requirement. xpat may request government-issued identification at any time to verify your age.

Single Account Only

Each individual may register only one xpat account. If a single person is found to hold multiple accounts, xpat reserves the right to suspend all such accounts and forfeit any balances held within them.

Providing Accurate Information

The name, date of birth, address, and contact details provided at registration must be accurate and complete. Accounts created with false or incorrect information may be suspended, and any balance held in such accounts may not be refunded.

  • Keep your password confidential — do not share it with anyone
  • Report any suspicious activity on your account to xpat immediately
  • Your account must not be shared with or used by anyone else
  • Notify xpat of any changes to your registered information

Warning: Members are solely responsible for the security of their own accounts. Members are liable for all activity carried out on any device while logged in.

3 Platform Terms of Use & Restrictions

To use xpat, the following conditions must be met at all times. Violating any of these may result in the temporary or permanent closure of your account.

Prohibited Activities

  • Attempting to play or earn money through fraudulent or deceptive means
  • Using bots, scripts, or automated software to play games
  • Attempting to hack or gain unauthorized access to another member's account
  • Using xpat for money laundering or any other illegal financial activity
  • Deliberately exploiting any technical flaw or glitch on the platform
  • Engaging in collaborative fraud against other members

Geographic Restrictions

Access to or use of xpat is prohibited from certain countries or regions. This list is subject to change from time to time. Accessing the platform from a restricted region using a VPN or proxy will result in account suspension and may lead to forfeiture of your balance.

4 Deposits, Withdrawals & Financial Transactions

Deposit Rules

The minimum deposit amount on xpat is BDT 200. All deposits must be made using a payment method registered in your own name. Third-party payments are not accepted. xpat does not charge any deposit fees, though payment provider fees may apply.

Withdrawal Rules

  • Minimum Withdrawal Amount: BDT 500
  • Withdrawals must be made to the same payment method used for the original deposit
  • Once KYC verification is complete, withdrawals are typically processed within 24 hours
  • VIP members receive priority payments processed within 1–3 hours
  • Additional verification may be required for large withdrawals (BDT 50,000+)

Identity Verification (KYC)

Upon your first withdrawal or at xpat's request, you will be required to submit a copy of your national ID, passport, or driving licence. Withdrawals may be placed on hold until KYC verification is complete.

Xpat's payout policy is fully transparent. All valid withdrawals are approved. If you encounter any issues, contact our 24/7 customer support.

5 Bonuses, Promotions & Rewards

Xpat offers a wide variety of bonuses and promotions. Each bonus comes with specific terms and conditions that must be read carefully before claiming.

General Bonus Terms

  • Wagering Requirement: Most bonuses require a wagering requirement of 30–45x
  • Duration: Bonuses must generally be used within 7–30 days
  • Game Restrictions: Some bonuses are only valid for use on specific games
  • Maximum Bet Limit: A maximum bet of BDT 500 or 10% of the bonus amount — whichever is lower — applies when playing with bonus funds
  • Withdrawal Cap: Some bonuses are subject to a maximum withdrawal limit

Bonus Abuse

Abusing bonus offers, bonus arbitrage, or claiming the welcome bonus multiple times through multiple accounts is strictly prohibited. If xpat detects such activity, it reserves the right to close the account and void the bonus.

Please Note: Once a bonus has been claimed, it cannot be cancelled. Please read all terms carefully before accepting any bonus.

6 Special Rules for Betting & Gaming

Game Outcomes

All games on xpat use certified RNG (Random Number Generator) technology. Every game outcome is entirely random and independent — previous results have no influence on future ones.

Technical Issues

If your internet connection drops or a technical error occurs during a game, the outcome will be determined based on the records held on xpat's servers. Bets lost due to technical issues are subject to xpat's internal policy, and each case is evaluated individually.

Sports Betting

  • Bets cannot be cancelled once confirmed (except for live betting)
  • If a match is cancelled, the bet is voided and your stake will be refunded
  • Xpat reserves the right to correct any errors in odds
  • A maximum stake limit per event applies

Jackpot Win

For progressive jackpot wins, xpat processes payment after completing identity verification. For large jackpots, payment may be made in instalments.

7 Account Suspension, Closure & Balance

Xpat reserves the right to temporarily or permanently suspend accounts in the following circumstances:

  • If any provision of these Terms and Conditions is violated
  • If fraud or deception is suspected
  • If multiple accounts are operated
  • If KYC verification is not completed
  • In the event of suspected money laundering
  • At the Member's Own Request (Self-Exclusion)

If an account is permanently closed for reasons other than rule violations, any remaining balance will be refunded within 30 business days. However, if fraud is proven, the balance may be forfeited.

Important Warning: In cases of proven fraud or money laundering, the full account balance will be forfeited and law enforcement authorities will be notified if necessary.

8 Privacy & Personal Data

Xpat is committed to keeping your personal information secure. Your data is collected, stored, and used in accordance with our Privacy Policy. For more details, please visit our Privacy Policy View page.

  • Your data is never sold to third parties
  • Data is not shared except where required by law
  • You may request the deletion of your data at any time
  • You can unsubscribe from marketing emails at any time

9 Responsible Gaming

Xpat believes gaming should be entertainment, not addiction. We encourage all members to play responsibly. The following tools are available free of charge to all members:

  • Setting Daily/Weekly/Monthly Deposit Limits
  • Self-Exclusion (Temporary or Permanent)
  • Reality Check (Gaming Session Reminders)
  • Setting Loss Limits
  • Access to gaming history and detailed spending records

For more information, please visit our Responsible Play View page.

10 Dispute Resolution

If a dispute arises, please contact xpat customer support in the first instance. We aim to provide an initial response within 72 hours.

If you are not satisfied with the resolution provided by our customer support team, you may submit a complaint directly to xpat's licensing authority. This process is completely free of charge, and xpat is obligated to cooperate fully.

In all disputes, xpat's server logs and records shall be considered final and conclusive evidence.

11 Amendments to Terms & Conditions and Their Effect

Xpat reserves the right to amend these Terms and Conditions at any time. For significant changes, registered members will be notified by email at least 30 days before the changes take effect.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. If you do not agree with the changes, you may close your account at any time.

Keep notifications enabled so you're instantly informed whenever the Terms & Conditions are updated.

Why is xpat trustworthy?

The principles that underpin our Terms and Conditions

🔒
Fair & Transparent Policies

Every rule on xpat is written in plain, straightforward language so that all members can easily understand them. There are no hidden conditions or small-print traps — everything is stated clearly, right here.

⚖️
International License

Xpat holds a valid license issued by the Curacao eGaming authority. This license ensures that xpat adheres to international gaming standards and undergoes regular independent audits.

🛡️
Guaranteed Payout Policy

Xpat never withholds legitimate withdrawals. We are committed to paying out every verified win on time, subject to all applicable conditions being met. Our support team is always on hand to assist with any payout concerns.

🎲
Fair Gaming Guarantee

All games on xpat use certified RNG technology verified by eTesting Laboratory (eCOGRA). Every outcome is completely random and impartial.

🤝
Fast Dispute Resolution

In the event of an issue, xpat aims to provide an initial response within 72 hours. Even in complex cases, we resolve matters through a fair and transparent process. Member satisfaction is our highest priority.

💬
Full Support in Bengali

If you have trouble understanding any of the rules or have questions, xpat's Bengali-speaking support team is available 24/7 to help. Live chat queries are typically answered within 5 minutes.

Frequently Asked Questions About Terms & Conditions

Questions Members Ask Most

During registration, you must provide your full name, date of birth, email address, phone number, and password. Government-issued ID details may also be required for identity verification at the time of withdrawal.

Once a bonus expires, the bonus funds and any winnings derived from them are automatically forfeited. However, your real-money balance remains unaffected.

If an account is closed for reasons other than a rule violation, the balance will be returned within 30 business days. If fraud is proven, the balance may be forfeited.

For significant changes, members will be notified by email at least 30 days before the changes take effect. A notification will also be displayed upon logging in to the platform.

Contact xpat's customer support first. If the matter remains unresolved, a complaint may be submitted to the Curacao eGaming licensing authority. This process is completely free of charge.
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Done reading the terms? Join xpat now

Xpat's Terms and Conditions are clear and fair. Register now and kick off your gaming journey with a 100% Welcome Bonus.

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