Gaming at xpat is more than just a chance to win — it's a responsible experience. We want you to play with a smile, never under pressure.
Online gaming — when enjoyed responsibly — can be a great source of entertainment. But when it gets out of hand, it can take a toll on your personal, family, and financial life. At xpat, responsible gaming means finding the right balance between fun and boundaries.
At xpat, we believe every member's mental and financial well-being matters more than any win. That's why we've built an environment where members stay in full control of their gaming — from deposit limits to complete self-exclusion, all tools are available free of charge.
Gaming is a choice, not an obligation. Whenever you feel it's starting to affect your daily life — whether that's your relationships, work, or finances — that's your signal to take a break. xpat will support you every step of the way.
xpat's Commitment: A happy, healthy member means more to us than a thousand bets. If you need help, we're always here.
If you notice any of the following signs, it's time to seek help
Feeling the urge to bet again to recover money you've lost
Wanting to cut back or stop gaming but being unable to
Lying to family or friends about your gaming
Taking on debt or spending your savings to fund gaming
Feeling restless, irritable, or anxious when not gaming
Gaming negatively affecting your work, studies, or relationships
Needing bigger bets than before just to feel the same excitement
Feeling prolonged sadness, frustration, or anger after a loss
Using gaming as an escape from life's problems
There's no shame in recognizing these signs. Problem gambling is a recognized mental health issue. Use xpat's support team or our self-exclusion tools — reaching out for help is an act of courage.
Ask yourself these questions honestly
Have you spent more on gaming than your planned budget this past month?
Have you ever been unable to stop, even when you decided it was time to quit?
Have your family or loved ones ever expressed concern about your gaming?
Do you find it hard to stop thinking about gaming after a loss?
Has gaming ever caused you to miss sleep, meals, or important responsibilities?
Have you ever been dishonest with yourself or others about your gaming?
If you answered "Yes" to 2 or more questions, please use the tools below or contact xpat Support. We respect the courageous step you're taking.
All tools are completely free and take effect instantly
Set your own daily, weekly, or monthly deposit cap. Reducing your limit takes effect instantly. Increasing it requires a 24-hour waiting period — a deliberate safeguard.
Set a maximum session length before you start playing. You'll be automatically logged out when the time is up — an effective way to break the habit of losing track of time while gaming.
Once you reach a set loss amount, you'll be automatically stopped. This tool protects you from the "just one more round" mindset that can lead to chasing losses.
A notification will appear at regular intervals showing how long you've been playing and how much you've spent. This awareness can go a long way in helping you make the right decisions.
Put your account on a temporary break for anywhere from 1 day to 6 weeks. During this time, logging in or placing bets will not be possible. Sometimes a short pause makes all the difference.
If you feel you need to step away from gaming permanently, we will close your account for good. It's a brave and sound decision — xpat fully supports you.
Take control of your safety in just a few simple steps
Log in to your xpat account and click the profile icon in the top-right corner.
Look for the "Responsible Gaming" option in your account settings.
Deposit limits, time limits, cool-down periods, or self-exclusion — activate whatever you need.
Once confirmed, the change will take effect immediately or within the specified timeframe.
If you can't find the tool you need or have a specific situation, reach out via Live Chat and we'll assist you right away.
These rules apply when making changes to your limits
| Tools | Reduce | Increase / Cancel |
|---|---|---|
| Deposit Limit | Instant | After 24 hours |
| Session Time | Instant | After 24 hours |
| Loss Limit | Instant | After 7 days |
| Cool-Down | Instant | Upon Expiry |
| Self-Exclusion | Instant | No Cancellation |
Changes that tighten your limits always take effect immediately, but loosening a limit is deliberately delayed — to prevent impulsive decisions made in the heat of the moment.
There's a clear reason behind our commitment
Under the terms of its Curacao eGaming license, xpat is legally required to provide responsible gaming tools. But for us, it goes beyond compliance — we see it as an ethical responsibility.
Gaming addiction is a real issue, and xpat takes it seriously. Our team is specially trained to support members who are struggling, with sensitivity and care.
Gaming addiction doesn't just affect the individual — it impacts the whole family. xpat wants every member to enjoy a healthy home life, and we never want gaming to stand in the way of that.
Xpat's system automatically flags risky gaming patterns. When these are detected, our team reaches out to the member directly.
If a family member believes their loved one has a gaming problem, they can contact xpat to request that the account be restricted.
There's no shame in asking for help. The xpat Support team will assist you in complete confidence and without any judgment.
Member FAQs on Responsible Gaming
Gaming at xpat means safe entertainment. Use our tools, play within your limits, and enjoy every moment.
Remember: gaming is for entertainment, not a source of income